5 Secrets about RCA

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This video is a good clip.. it explains about 5 Root Cause Analysis (RCA)  essentials that we should know. I will summarize them as follow:

  1. there is no one root cause for any incident or failure
  2. It is not about Man ( person) it is about Management
  3. … please see the clip for the remaining 🙂

I like it!! 🙂

Wonderful clip

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